Reviews

easy online ordering, received next day. item arrived and did the job perfectly. no issues

Couldn't have been more helpful on the phone. This was my first attempt at designing a job needing gas struts. It would have been a disaster without the support, so thank you. Really pleased with the final millimeter perfect job that functions exactly as suggested in the calculator. Fantastic result. Thanks

The online gas spring calculator is brilliant and phone/email response from David Chapman has been first class

very good, easy to order, technical information good for what was required for job

excellent website very informative and easy to navigate

helpful staff on phone so got what I required thank you.

Good range of parts and a website that actually helps with your needs. Fast delivery so all good.

Good configuration tools on website

Goods was despatched and all sorted.

I hope this error can be corrected. I ordered from you two gas springs for my hymer 584 campervan. to replace the struts in my pull down bed. Which I felt were weak and were getting very hard to operate . They have a rating of 1700N so I ordered slightly stronger ones 2500N. The trouble is the old struts with the eyes fitted at either end are 34cm. The new ones which I ordered from you as a direct replacement are 3 cm longer at 37CM with the eyes fitted! The old gas struts are as follows: NITROLIFT GS14-27-150- 200 08/ 2011. 1700N. Your replacement is as follows: ECKOLD GSS14150 2500N. If you wish I can send you photos? Regards. Fergus Moloney.

Brilliant Service fast delivery and perfect fit thankyou

Ordered gas spring - arrived following day, fitted perfectly. Great outcome

I was worried about getting the right product specification but the online piston calculation tool worked well to provide the right solution and dimensions, the team has been very helpful in giving advice and the items arrived in a timely manner and worked.

I needed my gas strut in a hurry and they didn't let me down. Delivery was fast and I had my machinery fixed in no time. Great service, thanks very much.

Great customer service, very helpful.

Basically I was able to pick and choose the correct gas spring for my need, for a caravan door off all things . Also I only needed one. Arrived just 2 days later and I fitted it within minutes.

Good planning tool on the website which is essential in my experience.strut was delivered very quickly and worked exactly as planned.

Not delivered as yet . If you have delivered , where to and who signed. I really need these today and no show as yet .

Excellent service

Great to find a UK company making quality replacments for difficult to source spares. Super fast delivery via DHL. Room for improvement in: Website It is not clear that you have to use the "spring configurator" to buy a gas strut with the ends on it. When I search by manufacturers part number and see a picture of the part I require then I don't expect to have to do any more. Hardware The design of the screw on pivot ends should be modified to have a radius on the end of the boss next to the pivot point rather than the current straight one. This would increase the pivot clearance to 10mm and avoid the need for numerous warnings about pivot clearance on the website. The radius could be cut with the same tool used for drilling the pivot hole, so would cost nothing but simplify and thus improve the customer experience when using the part.

I ordered the wrong gas spring and they refunded the original very quick and set out the new one straight away. Very happy with the service and would definitely use them again.

The gas springs that arrive were just as promised and in great condition. They arrived as promised and are beautifully engineered. Would definitely recommend this supplier

sent in a drawing of our project and quickly recommended the struts to do the job. Arrived quickly fitted and work well.

Online design was exciting, ordered and delivery to Irela d un two days

Great Product, easy to replace but It's worth spending time measuring up first! I spent twenty minutes making sure the gas spring I was ordering would fit. My patience paid off!