Reviews

Score 9.5. Total reviews: 763


Customer reviews:


4
Mike

Reading

13 May 2026

Recommendation: No

Poor returns policy

Bought 4 struts and was happy with service and product (would have been 5 star). But project needs changed and I wanted to return them totally unused within 30 days. But they don't accept returns after 8 days! The surprising reason is that I "might not have stored them properly" and if you don't store them inverted the oil leaks out! Odd, because once installed they would be horizontal and infrequently stroked! Anyway, £200 wasted. Be aware!


10
Marcus

Haddiscoe, South Norfolk

8 May 2026

Recommendation: Yes

Excellent bespoke customer service

I needed new stays for an Aston Martin. I didn’t want to pay Aston prices. I was sent a spec sheet to fill in Replacement stays were identified from the spec sheet They worked perfectly. Brilliant at a fraction of the price


10
Jamie

Chapel-en-le-Frith

5 May 2026

Recommendation: Yes

Easy to deal with

Very easy to deal with, the website was easy to navigate and the imagery was a great help with what I was trying to achieve


7
Michael

London

29 April 2026

Recommendation: Yes

Good product

The struts are good but it would have been even more helpful if they were adjustable.


9
Marshall

Peterhead

28 April 2026

Recommendation: Yes

First class service

Bought a strut as a direct replacement for a different make - had to some some filing of the end piece to get it to fit but all’s well that ends well.


10
Mike

St. Albans

24 April 2026

Recommendation: Yes

Great support & delivery, which is rare now a days. will use again for gasshocks & Struts

Great support & delivery, which is rare now a days. will use again for gasshocks & Struts


10
Jonathan

EWLOE

24 April 2026

Recommendation: Yes

Expert help

Many thanks in helping us find replacement gas struts for our vehicle machine ramp. Wil definitely recommend and use again in the future. Jonathan Catherall TDC Services


10
Toby

Exeter

21 April 2026

Recommendation: Yes

Great product, delivered on time.

I was able to find the replacement gas spring easily using the website. Ordering was easy and the part arrived as expected. It was fitted and works perfectly.


7
Pieter

Aberdeen

19 April 2026

Recommendation: Yes

Great to find a solution to a long standing problem

All great from specifying to order and receipt. You could do with a text update on whether item was dispatched and when being delivered for a hefty postage fee!


10
Stephen

Buckley

17 April 2026

Recommendation: Yes

Excellent

Great communication and advise, part came with in two days. Great service.


8
Wayne

Leigh on Sea

20 March 2026

Recommendation: Yes

Very good service

I found the service very good. slightly difficult to find the gas springs I needed for my like for like replacement, Was not informed the delivery was out so missed the delivery man, this let the gasping shop down


10
Alan

Bath

11 March 2026

Recommendation: Yes

Excellent product and customer service that works.

Having ordered the spring for our product and waiting for it to arrive, DHL managed to deliver it to somewhere else and inform us that it was delivered and signed for. I called Gassprings to ask for advice on what to do at which point they said leave it with us, we'll get DHL to pick it up from wherever they left it and bring it to us. This was a pleasant surprise. Even better, 24 hours later our errant spring turned up at the right address. Thank you Gassprings for providing customer service that works, something you should be proud of in the current environment.


8
Keith

Tisbury Salisbury

10 March 2026

Recommendation: Yes

Great service, item fitted perfectly but perhaps a bit on the pricey side?

See above.


10
David

Kent

6 March 2026

Recommendation: Yes

Works well

I was a little apprehensive about using the calculator but it all worked out well.


10
laurie

Southampton

6 March 2026

Recommendation: Yes

Brilliant experience

I needed obsolete rams for my German trailer. The team were very helpful and supplied exactly what I required, with very fast delivery. Great service.


10
JOHN

Penrith

5 March 2026

Recommendation: Yes

Prompt Excellent service

This is the 2nd time I have bought a gas strut for a JCB skidsteer , the main dealer had quoted 3x the price I have paid here before deciding they could not be bothered to supply , this was some time ago and put up with a failed strut until last summer when I used the excellent website to find what I needed , I have recently purchased the same part again to replace another failed gas strut dating from 1999. I will be using gassprings again.


10
Marco Sangregorio

Maidstone

5 March 2026

Recommendation: Yes

Excellent service

Excellent service with quick delivery!


10
Adrian

Surbiton

5 March 2026

Recommendation: Yes

All good

Good website, stock available. Delivered within 2 days


10
Ewan

Annan

3 March 2026

Recommendation: Yes

WOW

What a quick and efficient service


10
Brian John

London

25 February 2026

Recommendation: Yes

First class products with excellent service

As a first time user seeking gas struts for the decking hatches for my Koi Pond, I found the very products that I needed, backed up with professional advice.


9
Peter

GOSPORT

16 February 2026

Recommendation: Yes

Excellent service , quality product

First rate


2
Daryl

Dungannon

6 February 2026

Recommendation: No

over priced postage to NI for a very light object

I don't intend to use company again as postage cost was mad. Using royal mail to NI is smae price as rest of GB so the additonal cost is not reasonable. I even checked DHL costs and you really did over charge for postage

💬 Gasspringsshop.co.uk 9 February 2026:

Morning Daryl, thank you for a lovely review, I'm sorry you found our postage charges too expensive, but living where you do you must be used to higher charges as you're classed as overseas. Royal Mail are adverse to shipping gas springs due the their nature hence why we use DHL, and I must say please forward your rates from DHL so I can compare costs. But why am I taking my time to explain.....you won't be using us again, thankfully. Have a great day!


10
Timothy Smith

Craigavon

5 February 2026

Recommendation: Yes

Great product

The gas struts were delivered promptly and suited my purpose perfectly.


9
andrew

Cambridge

30 January 2026

Recommendation: Yes

Service above and beyond

We had a requirement for a solution to raise and lower a heavy chicken coop lid, Dave went way out of his way to help us and came up with the perfect solution, the order arrived really quickly, installation instructions were emailed, I screwed it all up in place, and what was a two handed lift, is now a finger tip process. Excellent service and product


10
Jason

Hockley

27 January 2026

Recommendation: Yes

Easy ordering, quick delivery, hassle free.

Easy ordering, quick delivery, hassle free.


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