Reviews

Score 9.6. Total reviews: 725


Customer reviews:


9
Phil

Doncaster

5 December 2025

Recommendation: Yes

exactly correct on time perfect contact you next time needed

good


6
Carl

Newark

28 November 2025

Recommendation: No

Too much force

Quick order fulfilment but think the packer was in too much of a hurry as was sent a 50N gas strut in place of the 30N one that I’d ordered. Packing slip was correct with order though!


10
Jamie

Luton

27 November 2025

Recommendation: Yes

Ir was really easy to work out what I needed.

The parts came promptly within a few days, fitted with ease and work perfectly.


10
Angus

Wirral

21 November 2025

Recommendation: Yes

Couldn’t of been more helpful

Excellent communications, Nick is very helpful and has an easy to use website. Will definitely recommend and will use this business again without hesitation. Thank you!


10
Phil

Strontian, Acharacle

13 November 2025

Recommendation: Yes

Good price , the part was a perfect replacement and cheap delivery.

A very efficient company especially if you need the parts fast . Thanks.


10
David

Glossop

7 November 2025

Recommendation: Yes

Super easy & speedy service

As the title says. Great speedy service and great product


10
Robin

Surrey

4 November 2025

Recommendation: Yes

Satisfied

Found your company on-line through a Google search, Made my selection for my gas spring, replacing a broken one we have on our motorhome, the item was delivered and fitted all working OK, Satisfied customer,


10
COLIN

WIGAN

1 November 2025

Recommendation: Yes

Excellent

Quick,easy and delivered on time


10
Colin

Horsham

21 October 2025

Recommendation: Yes

Super website for information and fast service

The website spring calculator and back-up information was all that was needed to obtain the exact springs for my application. The strengths were automatically calculated using the information input and once ordered these were delivered the following day. They now work perfectly and look great too!


10
John Redmond

Godalming

21 October 2025

Recommendation: Yes

Excellent service from Eckold Gas Srings

We needed more powerful gas struts for our Motorhome bed, as the custom-made mattress for my wife's back problem is twice the weighr of the standard model. Although I'm very practical I have zero experience of gas springs. I used their form to explain the problem, and we stopped by yesterday as agreed. Dave was brilliant in working out exactly what we needed, assembling the components to get the right length and getting it gassed to the right pressure. Terrific and much appreciated service from a gas strut novice!


10
Malcolm Peter

Yarmouth

21 October 2025

Recommendation: No

Very very good service

First class


10
Mark

Milton Keynes

18 October 2025

Recommendation: Yes

Site easy to navigate and excellent service

I found what I was looking for easily, the price was competitive and arrived the following day. Perfect thanks!


10
Graham

Kirkwall, Orkney

13 October 2025

Recommendation: Yes

Very satisfactory

I don't often leave reviews but thought it was worth mentioning that we had an order, that for a variety of reasons we had to return as no longer required, and despite it being outside the normal period within the returns policy I still received a credit. Much appreciated Gasspringsshop.


10
Steven

Pitstone

11 October 2025

Recommendation: Yes

Quick and easy to order, delivered next day!

Very happy


10
Patrick

Watford

3 October 2025

Recommendation: Yes

Perfect

Very pleased with expertise provided by your company. We will definitely use you again. Thank you for all your help.


10
Clive

Crewe

30 September 2025

Recommendation: Yes

Fantastic service, good quality

From the design process, to assembly instructions with aided video automation the process was brilliant, quality is great and the kit worked exactly as demonstrated


10
Fred

Wisbech

27 September 2025

Recommendation: Yes

Fast and accurate

Great


10
Nicholas

Gloucester

23 September 2025

Recommendation: Yes

Unbelievable, fantastic service.

I ordered a pair of Gas struts and they arrived the next day. Thank you.


10
Martin

Plymouth

18 September 2025

Recommendation: Yes

Very helpful service.

Helpfully sorting out my mistake a quality product.


5
Neil

London

18 September 2025

Recommendation: No

Much too small for weight

Very easy to order though lots of disclaimers on them being non-refundable so I followed the measurement process to calculate the correct size and took a chance! They are half the size of the previous ones and too small to hold the bed up.

💬 Gasspringsshop.co.uk 19 September 2025:

Hello Neil, thank you for your kind words, what I don't understand is you give our speedy service, immaculately packed and quality of goods a rating of 5 only when the issue is clearly you!!!!
You state 'took a chance' regarding your purchase, why not contact us prior to discuss your doubts/thoughts???
You clearly purchased the wrong goods due to your incompetence/lack of knowledge and feel it's appropriate to blame the Gas Spring Shop rather than yourself.
To add our refund policy is clear and concise for all to see.
Have a great day!!!


10
Fred

Cambridgeshire

18 September 2025

Recommendation: Yes

Really good.

Easy to use configuration. Fast service and delivery.


10
James

Sandhurst

14 September 2025

Recommendation: Yes

Had exactly the gas struts i needed

I needed to replace 2 gas struts in old kitchen bifold Cabinet doors. It took a while to find a specialist who could exactly match the brand and size of gas strut I had even though the old manufacturer had ceased production.they fit perfectly and work as good as new.


8
Gavin

London

12 September 2025

Recommendation: Yes

Gas struts working a treat

I measured carefully both before ordering and during installation but the strut length is slightly out - the calculator said I'd have 10mm unused strut length, I've actually got zero (the entire rod goes back into the barrel with nothing left outside). But it's *just* about fine - the lid closes well enough. What I'm very pleased with though is that the weight of the lid closing & opening is pretty much perfect - I was concerned about this as it's the first time I've used gas struts and they're not cheap! In the end I'm happy with the result.


10
Phil

Solihull

3 September 2025

Recommendation: Yes

Excellent service

I wasn’t too sure what I needed, with help from David Chapman and their excellent calculations chart, the gas struts I ordered have worked 100% as I wanted them to.


10
Rod

Salisbury

28 August 2025

Recommendation: Yes

Great website design tools and excellent service

Looking at a couple of sites to find one that made it clear how to select a gas spring and Gasspringsshop was the clearest and best to use providing instant product choice. Gas spring supplied was of good quality and well made.


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