Reviews

Score 9.6. Total reviews: 752


Customer reviews:


10
Alan

Bath

11 March 2026

Recommendation: Yes

Excellent product and customer service that works.

Having ordered the spring for our product and waiting for it to arrive, DHL managed to deliver it to somewhere else and inform us that it was delivered and signed for. I called Gassprings to ask for advice on what to do at which point they said leave it with us, we'll get DHL to pick it up from wherever they left it and bring it to us. This was a pleasant surprise. Even better, 24 hours later our errant spring turned up at the right address. Thank you Gassprings for providing customer service that works, something you should be proud of in the current environment.


8
Keith

Tisbury Salisbury

10 March 2026

Recommendation: Yes

Great service, item fitted perfectly but perhaps a bit on the pricey side?

See above.


10
David

Kent

6 March 2026

Recommendation: Yes

Works well

I was a little apprehensive about using the calculator but it all worked out well.


10
laurie

Southampton

6 March 2026

Recommendation: Yes

Brilliant experience

I needed obsolete rams for my German trailer. The team were very helpful and supplied exactly what I required, with very fast delivery. Great service.


10
JOHN

Penrith

5 March 2026

Recommendation: Yes

Prompt Excellent service

This is the 2nd time I have bought a gas strut for a JCB skidsteer , the main dealer had quoted 3x the price I have paid here before deciding they could not be bothered to supply , this was some time ago and put up with a failed strut until last summer when I used the excellent website to find what I needed , I have recently purchased the same part again to replace another failed gas strut dating from 1999. I will be using gassprings again.


10
Marco Sangregorio

Maidstone

5 March 2026

Recommendation: Yes

Excellent service

Excellent service with quick delivery!


10
Adrian

Surbiton

5 March 2026

Recommendation: Yes

All good

Good website, stock available. Delivered within 2 days


10
Ewan

Annan

3 March 2026

Recommendation: Yes

WOW

What a quick and efficient service


10
Brian John

London

25 February 2026

Recommendation: Yes

First class products with excellent service

As a first time user seeking gas struts for the decking hatches for my Koi Pond, I found the very products that I needed, backed up with professional advice.


9
Peter

GOSPORT

16 February 2026

Recommendation: Yes

Excellent service , quality product

First rate


2
Daryl

Dungannon

6 February 2026

Recommendation: No

over priced postage to NI for a very light object

I don't intend to use company again as postage cost was mad. Using royal mail to NI is smae price as rest of GB so the additonal cost is not reasonable. I even checked DHL costs and you really did over charge for postage

💬 Gasspringsshop.co.uk 9 February 2026:

Morning Daryl, thank you for a lovely review, I'm sorry you found our postage charges too expensive, but living where you do you must be used to higher charges as you're classed as overseas. Royal Mail are adverse to shipping gas springs due the their nature hence why we use DHL, and I must say please forward your rates from DHL so I can compare costs. But why am I taking my time to explain.....you won't be using us again, thankfully. Have a great day!


10
Timothy Smith

Craigavon

5 February 2026

Recommendation: Yes

Great product

The gas struts were delivered promptly and suited my purpose perfectly.


9
andrew

Cambridge

30 January 2026

Recommendation: Yes

Service above and beyond

We had a requirement for a solution to raise and lower a heavy chicken coop lid, Dave went way out of his way to help us and came up with the perfect solution, the order arrived really quickly, installation instructions were emailed, I screwed it all up in place, and what was a two handed lift, is now a finger tip process. Excellent service and product


10
Jason

Hockley

27 January 2026

Recommendation: Yes

Easy ordering, quick delivery, hassle free.

Easy ordering, quick delivery, hassle free.


9
Lara

GX

25 January 2026

Recommendation: Yes

Brilliant

You had just the right spring to fix the door on my 20 year old oven. Thank you


10
Francis

Teddington

13 January 2026

Recommendation: Yes

Easy to configure, competitively priced and delivered promptly

The right part came very quickly even though I ordered it during the Christmas break.


10
David

Oldham

13 January 2026

Recommendation: Yes

Excellent fast response

I needed to place another order and it was dealt with in half a day.


10
Ian

Haslemere

13 January 2026

Recommendation: Yes

Made a complex problem simple

Without the online calculator to help determine the correct parts and the accompanying technical drawing detailing how to fit them, this would have been a lot of guess work and, I suspect, a different outcome. A great bespoke service.


10
Ian

North Ferriby

10 January 2026

Recommendation: Yes

The service received was great

Very pleased with the service, responded to my enquiry during the Christmas break, and was very helpful with advice prior to purchase. products arrived very quickly as well. .


10
Mark

Barnsley

26 December 2025

Recommendation: Yes

Great website, prompt delivery even at Christmas

Spot on


10
David

Leyburn

16 December 2025

Recommendation: Yes

very fast service.... almost 24 hr delivery

both springs had surface corrosion so unable to get part number, but managed to locate the power from the other spring... your online 'build your spring' facility was very easy to follow.. very fast service.... almost 24 hr delivery. fitted perfectly..... well impressed, thankyou


10
Chris

Chelmsford

16 December 2025

Recommendation: Yes

Great service

Struts now fitted all work perfectly Calculator was easy to use Fast delivery Will use again soon Thanks Chris W.


10
Justin

Yealmpton

15 December 2025

Recommendation: Yes

We received amazing support from David, to help us specify and purchase our Gas Spring Solution

We received amazing support from David, to help us specify and purchase our Gas Spring Solution


10
Jackie

Leeds

13 December 2025

Recommendation: Yes

A good experience. Recommend.

The website was very informative. Communication with the seller was excellent and delivery was super quick.


10
charles

N Somerset

13 December 2025

Recommendation: Yes

Was delivered promptly looks like a quality product fitted it time will tell

Looks like a very good quality product. I fitted it to you should tell how good it is. Thank you for such a quick response and delivery.


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