Reviews

Excellent service from the start of the call to the delivery !

The on site calculator is a win, able to type in all dimensions & weights, then a recommended size of strut is given along with fitting dimensions. (One thing I would like added is +/- fitting tolerance) Product is good quality & works well

A superb set of models to support the decision making for appropriate gas springs, bringing simplicity to what is a complicated topic. When order, one of the quickest deliveries I have received. Thank you so much.

From replacing old springs to designing a new application, this is the place to go.

Excellent service delivered in less than 24 hours.

The response to my query was prompt and detailed. Great customer care

as above

First class service and most helpful

Entered serial number of original strut, entered the quantity, paid. All was quick and easy to do. New struts arrived two days later. Perfect fit. Well happy.

Couldn’t believe how fast the delivery came. Great!

Not the first time I have used gas spring shop always very helpful Thanks Mick

Needed to find equivalent part to one taken off horse box. They were very helpful in finding exact equivalent and order delivered very quickly.

Itwas promissed next day delivery. Friday it was not delivered. Now I'm waiting.

Gas spring appears well made and of good quality. Website easy to navigate & order. Shipping was super fast. Price is what I would expect for a high quality spring. On the down side, the gas spring I received felt a little gritty in certain positions on movement Not sure if this could be a possibility of seal sticking/lubrication, possibility been on shelf a while. However it does feel a bit metallic in these positions & so feels like a much cheaper spring. Unfortunately due to the nature of gas springs I am unable to use lubricants. Because of this I will unfortunately have to score down. Order:- WS28529GB

Prompt technical support, high-quality products and fast delivery! What else? 🙂

Clear on product size and functional. Quick despatch. An efficient end to end service.

as good as it gets.

very easy to make up the gasspring I wanted excellent service

I was struggling to get the right gas struts for my coffee shepherds hut conversion. Nick helped me and now the hatch on the shepherds hut works perfectly. Thanks for your patience

I needed some replacement gas struts for an old toolbox but didn't have the original struts, all i had was closed and open sizes but the two website simulators showing the open closing sizes , how they would work with the weight of the lid and positioning of the struts is absolutely brilliant

Went on the web site ordering easy delivery was as described would definitely use again thank you

Website showed item out of stock, phone call later and they found us something to do the job. Thanks again

I needed to replace and Air Spring made by Eckold France in 2002. I was able to provide full details including the original part number. After two emails 24 hours apart I was told that Eckold UK is a different company and that Eckold UK had no reference to the part number. I was, however sent a proforma invoice quoting £253.79 including VAT and delivery with delivery promised within 10 weeks of payment . This was clearly too slow for me to go sailing this week (the spring was for my boat) so I looked elsewhere (or so I thought). I found gasspringshop.co.uk via AI search. Their website was well organised. It had a configuration utility which allowed me to specify a suitable spring easily and although it was not identical I was able to order one that would meet the case from stock with next working day delivery for £57.16 including VAT and delivery. Needless to say I ordered and paid immediately. When this afternoon DHL appeared I was more than baffled to find the air spring they delivered wrapped in Eckold UK tape! The air spring appeared to be the one I had been quoted for by Eckold UK. I spent some time worrying about what was going on and was about to ring Eckold to try and sort out what was going on when I found at the very bottom of the airspringshop.co.uk invoice that they were run by Eckold UK!! So after a lot of effort and some anxiety I have the air spring that I needed - but what a shambles. Just as a postscript I would add that I had no tracking data from gas spring shop/Eckold or anticipated delivery notice from DHL which would have been useful. My statement that I would recommend gas spring shop is based on outcome rather than process. For process two stars is generous. Tomorrow I can get away from paperwork and communications with considerable relief and get on with fitting the spring which I could have done on Thursday or Friday last week (now Monday) had Eckold responded properly to my first email to them on Tuesday.

I have used gas springs shop a number of times, they have always delivered great quality and excellent customer service. I would highly recommend them.

Ordered gas struts to lift a heavy Oak Lid weighting almost 20kg. After measuring and weighing as instructed by the website it calculated everything for me which is a lot better than ordering online. Followed the instructions and the lid works perfectly. Only reason for 4 stars is the delivery via DHL didn't deliver and I had to get it re directed to a parcel shop which was very annoying!